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Know Your Rights

Because Advance Hearing Aids’ priorities are you and your hearing, we want you to know the information that matters most.

Advance Hearing Aids has a strong focus on an ethical code of conduct. We know that coping with hearing loss can be an emotionally demanding time and it is perfectly understandable to feel apprehensive. Be assured that our qualified staff will provide you with leading hearing aid technology and complete professional care at a consistently high standard.

We also want to help you with hearing loss by providing you with as much information as possible. In this section you can find our Customer Care Charter as well as information about your rights as a consumer, the Department of Social and Family Affairs (DSFA) and the Irish Society of Hearing Aid Audiologists (ISHAA).

Please click on the following sections for more information:

• Our Customer Care Charter
• The Department of Social and Family Affairs
• ISHAA
• Your rights as a consumer.

Each section includes further official links should you require more information.
Your Statutory Rights are not affected as a customer of Advance Hearing Aids.

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This website is operated by Advance Hearing Aid Centre, a company registered in Eire under company registration number 70740 and whose registered office is situated at 12 Aston Quay, Dublin 2, VAT number IE4535703F.

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